shipping & return.
At KWARK, we are dedicated to providing you with an exceptional experience. Our commitment to quality is reflected in every aspect of our clothing production, ensuring each piece meets the highest standards. Unlike mass-produced items, we employ advanced fabric printers known for their high quality and durability. Each item is individually crafted, pre-shrunk, and dyed to perfection, requiring meticulous attention to detail.
Processing and Dispatch Times
Orders are processed and dispatched within 5-10 business days, depending on the complexity of the design.
Each t-shirt undergoes a meticulous process, including a drying time of 24-72 hours.
You will receive an automatic confirmation email upon placing your order. Please check your spam folder if you do not see the confirmation email within a few minutes.
Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Rates
US: Free for all orders
Rest of the World: Free for purchases $500 or more
Shipping Methods
Domestic orders are shipped via UPS or USPS Ground, with UPS Fast delivery available for orders over $500.
We ship worldwide, including to APO addresses and P.O. boxes.
For international orders, shipping charges will be in USD, and rates will be reflected at checkout. Customers may be responsible for additional customs charges and local sales taxes/VAT.
Shipping Details
Orders are not shipped on weekends or public holidays.
We strive to ensure timely deliveries but are not responsible for delays due to lack of supply, inability to deliver, shipping carrier errors, inclement weather, technical glitches, unforeseeable circumstances, or other events beyond our control.
Should your order be returned to us due to incorrect information or missed deliveries, you will be contacted, and additional shipping charges for re-delivery may apply.
Additional Information
Expect delays during heavy sale periods, holidays, and adverse weather conditions.
If your order is time-sensitive, please contact us at support@kwark.club.
Taxes and Duties
Any applicable U.S. sales tax will be calculated at checkout.
For international orders outside the continental U.S. and Canada, arrival dates cannot be guaranteed, and additional customs charges and local sales taxes/VAT may apply.
Return Policy
We offer a 7-day return policy, allowing you to request a return within 7 days of receiving your item.
Eligibility for Return
Items must be in the same condition as received, unworn, unused, unwashed, with all original tags attached, and in the original packaging.
A receipt or proof of purchase is required.
Initiating a Return
Contact us at to begin the return process. If your return is accepted, we will provide instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
Damages and Issues
Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and take appropriate action.
Exceptions / Non-Returnable Items:
We cannot accept returns on sale items, gift cards, or specific non-returnable items. Please contact us if you have questions about your particular item.
Exchanges
To exchange an item, return the original item, and once accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
For merchandise shipped into the European Union, you have the right to cancel or return your order within 14 days without justification. The item must meet the same conditions as stated above for returns.
Refunds
Upon receiving and inspecting your return, we will notify you of the approval status. If approved, you will be automatically refunded on your original payment method within ten business days. Processing times may vary with banks or credit card companies.
Contact Information
For any return-related questions or if more than 15 business days have passed since we approved your return, please contact us at .
Thank you for choosing KWARK, where we prioritize quality, customer satisfaction, and global accessibility.